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Use This Equation to Determine, Diagnose, and Repair Trust

Anne Raimondi was stumped. Two people she managed weren't getting along, and it was really impacting progress. In her private conversations with each of them, they had the same goals and wanted the same things. But in the room together, they'd disagree on everything. They'd quibble over the smallest things, avoid spending time together, and jump to assuming the worst about each other, even though